Contemporary sculptures are scattered almost everywhere in the hotel lobby, where you may not find much of the InterContinental’s touch at the first sight upon entering the premises, but rather like other modern boutique design hotels.
Our booking wasn’t found even with a confirmation email that was sent weeks before our arrival. We were puzzled and minutes later without much explanation, we were escorted by another front desk staff to complete our check-in on the 39th floor Club InterContinental Lounge.
Different color design chairs are found on every floor's corner
Once the room keys were assigned, we headed down to our room on the 10th floor at once to unwind. The minimalist room design is subtle, incorporating vibrant modern art, yet somehow a sensible touch is lacking. The walled-television is rather too small across the spacious king-size bed. The full length chic glass-walled bathroom could also be another hazard to walk through by banging your head into the mirror if one is not too alert. Despite the indulgent rain showers and bath tub adding a luxury feel to the room, the bath tub is placed too close to the storage shelve and creates difficulty to reach to the end where your toiletries are placed. With the scale placed below the cabinet storage, it only creates more difficulty to reach the narrow gap. The separated basin for His & Her is a good idea but leaving a gap in between to place a dustbin is absolutely unnecessary. It only creates more work for housekeeping to clean especially where the floor to ceiling mirror collects water splash spots and marks.
Our room with a view by night overlooking the bustling Dubai Marina Bay.
Alluring ambience is best defines the mood of the club lounge, with natural light filling artfully designed interiors from the high floor to ceiling glass wall. The club lounge is an inspiring concept combining luxury and style, treating you with highest standards of hospitality.
When the weather is good, you best request for an outdoor seating to enjoy both the Marina Bay view as well as the Jumeirah Beach from the opposite end. Don’t miss out on the freshly made scones and jams served on the traditional 3-tiers silver tray with other savories, local desserts and light refreshments.
No doubt, it is also a perfect timing to watch the sunset while enjoying a glass of wine. The Club Lounge serves some good spread from the mini-buffet with some well chosen cheese selection, hor d'oeuvres and cooked to order savories, with daily selection by the chef. Service is prompt, attentive and paying much attention to guests’ requests, even the kitchen staff lend a better smile and greetings above all odds.
With further observation, other wait staff also didn’t really show much passion towards the service and seemed disinterested. Don’t think it was the first thing we needed to have and by having a quick one round of serve, we decided to head back to the club lounge to continue our breakfast with a more personalized service.
Our room was not made even until 12:15pm even the service light was switched on at 8:15am before we headed for breakfast. Nevertheless, the turn down service was neatly done in a flash of light and the cleanliness of the room deserves a round of applause.