mylifestylenews

2018-12-28

The Westin Kuala Lumpur - An Urban Oasis Staycation Getaway

When a proper or your preferred choice of hotel is made for a good staycation, be it a beach front holiday or an urban city stay, you don’t even need to leave the entire establishment especially when it has most of the dining and entertainment, a well quipped  and fully functional gym with various working out programs as well as a xx Executive Club Lounge to chill and socialize, The Westin Kuala Lumpur has sorted out what you need into a revitalizing experience. mylifestylenews writes.



Escaping to an oasis of peace in the heart of the city, The Westin Kuala Lumpur is located in the pulsating streets of Jalan Bukit Bintang that puts the vibrant Kuala Lumpur’ best shopping, entertainment and local attractions right at your doorstep, including the Petronas Twin Towers that are just minutes away.



For more than a decade since its opening in 2003, The Westin Kuala Lumpur has continuing to strive and provide its innovative programs and facilities and transform every aspect by offering a memorable stay for its guests within their very own entertainment complex to stay relaxed and refreshed, feeling better than when they arrived.


With this philosophy in mind and wanting its guests to immediately notice how good it feels to be there, the arriving experience is the first impression to be looked into. Not only by making a grand entrance through its spacious yet soaring high ceiling lobby and white marble flooring adds to its class, the glass wall entrance also attracts ample natural sunlight from the main Bukit Bintang street.


Staying in The Westin Kuala Lumpur for one of its perks by choosing the Executive Club Room for other benefits inclusion to unwind and makes the stay more rewarding.  Our speedy check-in was handled promptly by Zaid who is not only looking after the check-in and check-out but also does the run around and manages to help on the table service with a prompt and polite attitude. Even though we arrived earlier than the expected check-in time and immediately after a light refreshment at the elegant Executive Club Lounge, we were transported to our room to settle in.


Our 42 sqm Executive Club Room was refurbished with a modern and contemporary touch where simplicity takes on the whole dimension in terms of interior and décor. Space is the key here where everything spaces out for a reason to enjoy the luxe of freedom in such an international brand standard. The sassy day bed complimented by the floor lamp is the best place to unwind while looking out at the sweeping city skyline around the neighborhood makes an additional plus.


Despite the bathroom beginning to show its age, it is roomy and the toilet is separated from the high pressure standing shower adjacent to a standard size bathtub. Another highlight in the room is the world-renowned Heavenly Westin bed which is truly heavenly for an unforgettable experience of restorative sleep. The oasis of lush sheets, down and patented pillow top mattress are in high quality. When a good bed has you woken up fresh and recharged, it is the best thing to begin the day with. Now, you can possibly understand why someone may tell you that they don’t want to get up from their bed (a good bed) where they can possibly spend the entire morning lingering in it and The Westin has its magic to make their guests feel pampered and indulged.


The recreation facilities in The Westin Kuala Lumpur begin with the 24 hours access Westin WORKOUT – a modern and fully equipped gym with state-of-the-art equipment that gives you plenty of choices for cardio, strength and stretching and complete with a sauna to relax in. If an indoor workout is not your cup of tea, RunWESTIN is another complimentary program to runners of all levels offering guided, scenic morning runs to KL City Centre Park led by the in house dedicated Running Concierge with a warm up session and fun customized training tips on selected days of the week. Forgot to pack your training gear? Athletic shoes and apparel can be loaned for a nominal fee as the hotel is partnering with New Balance to provide you the ultra comfort from their gear-lending program while working out.


We are not the athletic kind and we chose to hang out by the pool on level 4 instead. Lush green and trees are surrounding the recreational swimming pool creating a tropical villa oasis escape in the bustling city centre. The main round swimming pool is separated by a small children’s pool with an elevated relaxing area next to some water features in its serene landscaping. Splash by the pool serves up leisurely snacks, casual lunch and some sweet notes as well as some selected house signature cocktails while you decide to spend most of your afternoon by the pool.


Dining is a feast for royalty especially when you pick a good restaurant to indulge yourself. The Westin Kuala Lumpur offers quite a variety of options from Western to Asian delights. The artistic flavors of Italy come to life at PREGO which is not to be missed and we also checked out Five Sen5es for its All You Can Eat Dim Sum which is popular among the locals.


The Executive Club Lounge is where we hang out the most during our staycation. The long stretching and elegantly design fit out is the perfect venue for business meetings, socializing or just unwinding at any time of the day. From its extended breakfast hours to a lazy, quiet afternoon tea and the evening cocktail hours, the Club benefits has certainly offered something that is wanting you to get pampered.


Well selected wines come along with other quality refreshments for evening cocktails. Delectable Eat Well Menu dishes are thoughtfully crafted for the Club Lounge guests. In fact, the well organized mini buffet for the evening cocktail is more than sufficient, filled with plentiful cheeses, fruits, freshly baked breads, salads, hor d'oeuvres, hot dishes like satay skewers and chicken dishes among many other local delicacies. The live cooking station also caters for Chef’s daily specialties for another personal touch.


The entire Executive Club lounge also stretches out to an open patio as well as spaced out with some large sofas with comfy plush cushions for watching the world go by through the floor to ceiling windows. The Executive Club Lounge staff’s instinctive service is really worth mentioning especially Bosco’s attentive service, from his sharp eyes looking after everyone’s needs with efficiency.  A great personality and good gesture by making everyone feeling equally important, welcome, relaxed and enjoying the experience. This is an absolute rewarding and relaxing indulgence.


Executive Club Room guests have a choice for breakfast, either dining at The Living Room beneath a stunning glass sun burst sculpture from the ceiling at lobby level for a wider selection or back to the designated Executive Club Lounge for lesser selection by choice yet a more premium produce used. Not forgetting also for an extra personalized touch when service comes to considering a quieter ambience. After all, here is where they want you to get pampered.



Despite the telephone service through the Service Express dial was disappointing with most of the time no one answer after 10 rings or longer and it went straight to dead tone and no name greetings even when the phone was picked up with a dulled and less cheerful voice, the concierge tea, also has no eye contact, no greetings nor willing to serve with passion or offering a helpful service but showing a personal attitude. Even the door men were a little discriminating when it comes to greetings.They tend to only greet and offer their best gesture prioritized to worship westerners or by the mode of transport that the guests arrive to the hotel. A casual dressed guest may not have their attention nor any greeting while entering or exiting the hotel which was clearly shown from their facial expression. An elevated level of personalized services and hospitality is clearly in need in this area.


Nevertheless, “For a Better You” philosophy to live through the brand’s six pillars of Well-Being, Work, Well, Move Well, Eat Well, Sleep Well and Play Well, The Westin Kuala Lumpur’s staycation would be an experience level in the luxury of space to breathe new life and transform everyday’s living into a rejuvenating experience.


 Tried & Tested:
Location: 5/5
Design & Decor: 4/5
Room Amenities: 3/5
Housekeeping: 3.5/5
Food & Beverages: 4/5
Service: 4/5
Value For Money: 4/5
Experience: 4/5

199, Jalan Bukit Bintang
Kuala Lumpur, Malaysia
Tel: +6 03 2731 8333

Reviews are based on actual day of visit and experience. mylifestylenews reserves the right of final decision in case of any disputes. All images are photographed by mylifestylenews team without any photoshop enhancement and are the property owned by mylifestylenews unless otherwise stated.